Whitepaper • Nov 5th '23
According to recent research, 89% of companies have reported that the lack of digitalization for factory worker processes has had a medium-to-high impact on their overall equipment effectiveness (OEE). Yet, only 37% of companies have made significant progress in implementing digitalization on their factory floors, despite 82% of respondents prioritizing it.
Manufacturing leaders have cited “lack of know-how, skills, and talent” as the top barrier to improving factory floor processes.3 However, there are areas where manufacturers recognize the need to improve factory worker productivity.
Whitepaper • Nov 5th '23
When thinking about moving from a reactive field service model to a proactive one, most people jump to the Internet of Things (IoT), servitization, and outcome-based services. But it’s important to first create an operationally-efficient foundation that benefits both customers and employees.
Although a primary goal of proactive service is to stay one step ahead of your customers’ needs to help prevent issues all together, things still break. Part of proactive service includes looking at how to minimize the inconvenience to your customers when they do. This includes communication, transparency, and responsiveness.
Whitepaper • Nov 5th '23
Expectations have changed: Customers are moving away from one-time transactional purchases. Instead, they’re buying long-term services that deliver outcomes, ensuring manufacturers take on greater responsibility for product uptime and performance.
As a result, manufacturers are under pressure to grow profits with new recurring revenue models for aftermarket services, setting the stage for further servitization initiatives and expansion opportunities.
Whitepaper • Nov 5th '23
Spiraling healthcare costs, talent shortages, chronic disease, and aging populations are stressing healthcare systems in Asia. The rise of consumerism has also changed how patients expect to interact with healthcare providers. The commitment to deliver great patient experiences is further complicated by cybercrime1 , outdated infrastructure, fragmented data, and inefficient processes.
An Integrated Risk Management (IRM) approach, utilising workflow automation can help agencies achieve and maintain compliance and fundamentally transform their security posture.
