Safeguarding Your Data

The Now Platform® features security by design and gives customers the tools and procedures necessary to protect their data from unauthorized access and change, while retaining the class-leading, high availability of its cloud environment. For an overview of the ServiceNow® security program, please refer to the Securing the Now Platform eBook.

This document discusses how different data types are handled, and the responsibilities of the data controller (ServiceNow customers) and data processor (ServiceNow). It also gives an overview of what controls ServiceNow provides to assist customers in keeping their data safe.