State Of Sales

Data in this report is from a double-blind survey conducted from May 13, 2020, through June 30, 2020, that generated 5,951 responses from full-time sales professionals, including sales operations, sales representatives, and sales leadership. Respondents include sellers from B2B and B2B2C companies across North America, Asia Pacific, Europe, the Middle East, and Africa. All respondents are third-party panelists (not limited to Salesforce customers).

Due to rounding, not all percentage totals in this report equal 100%. All comparison calculations are made from total numbers (not rounded numbers). See page 40 for more details.