While most SASE solutions can solve the basic connectivity and security requirements of work-from-anywhere environments, user experience remains a challenge. IT organizations are struggling to gain visibility and scale up support for users outside the corporate office. The operational model has been turned upside down. Instead of managing 3,000 users in one location, a network team might have to support 3,000 users in 3,000 locations. This situation threatens to stretch skilled staff too thin.
Also, the mix of applications in use has become more bandwidth-intensive and more sensitive to network trouble, which makes managing experience more challenging. During the pandemic, 95% of IT organizations have seen a surge of real-time application traffic, such as voice, video, and screensharing, as their work-from-anywhere populations expanded and needed to collaborate remotely.